Hostwinds offers several methods of contact. Please feel secure knowing that we are always here to help. If you are in need of assistance or just want to say HELLO, simply pick one of the contact methods below.


Our ticketing system is the most efficient method of contacting Hostwinds for support. Our world class support staff monitors our ticketing system 24/7/365. Our average response time is less than 5 minutes! If you are having a technical problem, please open a ticket before using other means of support.


We have live chat operators available 24 hours a day, 7 days a week. This is the best way to get in touch with us for sales inquiries, general questions, and quick technical support issues.


We also offer phone support 24/7/365, our support team is available to speak with you regarding your issue. This is the best way to contact us for large sale inquiries. Please use the ticketing system or live chat for technical support as this allows us more time to research the issue. You are welcome to call us with urgent issues, but... Please Submit a ticket before attempting to call our support line.