A cPanel username is a very important portion of your Hostwinds hosting account.
We provide users with a unique, randomly generated username to avoid possible brute-force attempts into your account, and to ensure account security.
Changing a username for any account can cause several issues, due to how cPanel uses the Username for your account.
This can result in your websites no longer functioning correctly, as several configuration files depend on the username, and are not updated upon changing of a username.
As such, it is Hostwinds’ policy that once an account has been created, we will not provide support in modifying or changing the username of the service.