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How to Change a CNAME Record

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What is a CNAME Record?

A CNAME record is designed to allow one domain or subdomain to point to another domain or subdomain. By default, CNAMEs are often used to ensure that your mail, ftp, and that www versions of your domain load to your proper domain (e.g. www.domain.com will point to domain.com). A common reason for changing a CNAME record is if your email server is hosted on a separate server than your domain. We’re going to show an example of changing the CNAME record in cPanel to point to Google’s email hosting.

 

How to Change a CNAME Record

Step One: From your cPanel, access the Zone Editor under the Domains section.

The Zone Editor in cPanel

 

Step Two: Find the domain you wish to edit the record for, and select Manage.

The Manage option for Domain Records in the Zone Editor

 

Step Three: Find the CNAME record you wish to change, and click on Edit.

Editing the CNAME for the mail domain

 

Step Four: Change the target destination to the domain name you wish the record to redirect to, and click Save Record.

Saving the edited CNAME record

 

If the record saved successfully, you should see a notification about which domain was changed, and which record on that domain was modified.

The success message for editing a CNAME record

 

You can also double check the record itself to ensure the save went through.

The edited CNAME mail record

 

More Information

Should you desire to know more about the records you may edit, feel free to review our article summarizing the cPanel Zone Editor.

If you desire to know how to modify records in WHM, we have a handy guide on How to Edit DNS Zones in WHM as well.

We also have a comprehensive Guide to DNS Record Types should you need to review what types of records there are.

 

Should you ever need any assistance changing any of your domain records, please feel free to contact our Technical Support via Support Ticket, or by contacting our LiveChat or Phone (1-888-404-1279) Support Agents, who will be able to provide assistance 24/7.


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