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Have you ever encountered the frustrating "Web Page Not Available" error while trying to access a website? Don't worry; you're not alone.
In this blog post, we'll see what this error is all about, what causes it and provide a number of easy-to-follow troubleshooting tips to help you get back to browsing the web without interruptions.
The "Web Page Not Available" error, often displayed as a message like "This site can't be reached" or "Webpage not available," is a common issue encountered when attempting to access a website through a web browser. This error occurs when the browser cannot establish a connection with the requested website, preventing it from loading the web page.
This can happen for a number of reasons and understanding those causes is the first step to fixing them.
Let's explore the common culprits behind the "Web Page Not Available" error.
This is one of the most common reasons for encountering this error. Web servers host websites, and if there are problems on the server-side, it can lead to the "Web Page Not Available" error. These server issues can include:
DNS, which stands for Domain Name System, is responsible for translating human-friendly website addresses (e.g., www.example.com) into computer-friendly IP addresses (e.g., 192.168.1.1). DNS issues can prevent your browser from finding the correct IP address associated with a website, leading to the error.
Common DNS-related problems include:
Connection issues can lead to "Web Page Not Available" errors. These problems can be on your end, your ISP's end, or even with the website's hosting provider.
Common connection-related issues include:
Sometimes, the problem lies within your web browser itself.
Browser-related issues can include:
Now, let's dive into how we can troubleshoot and resolve the "Web Page Not Available" error.
Ensure you're connected to the internet. Try opening other websites to confirm your connection is working. If you're on Wi-Fi, ensure you're within the signal range.
Your browser stores data to speed up website loading, but this can sometimes cause issues.
To clear cache and cookies:
Try opening the website with another browser (e.g., if you're using Chrome, try Firefox or Edge) to see if the problem persists. This can help determine if the issue is browser-specific.
Double-check the website's URL for typos or errors. Sometimes a simple mistake can lead to this error. Ensure it's spelled correctly and includes "http://" or "https://" as needed.
Visit a server status checking website like "DownDetector" or "IsItDownRightNow" to see if the website you're trying to access is down for everyone. If it is, you'll need to wait until it's back up.
For those with a bit more technical knowledge, advanced troubleshooting techniques can help identify and resolve "Web Page Not Available" errors.
DNS (Domain Name System) settings can sometimes lead to access problems. To ensure your DNS settings are correctly configured.
Command line tools can provide more in-depth information about network issues. Here's how to use a couple of these tools.
Ping: This tool sends packets to a specific IP address to check if the target is responsive.
Tracert (or Traceroute): Tracert helps you trace the route your data takes to reach the target server.
Here are some proactive steps you can take to reduce the likelihood of encountering "Webpage Not Available" errors in the future.
Regularly updating your operating system and web browser will ensure a smooth web browsing experience. Updates often include bug fixes and security patches that can prevent common errors.
Here's how to do it:
Most modern browsers will automatically update. However, you can check for updates manually by going to the browser's settings or preferences menu and clicking on "About" or "Help."
DNS issues can contribute to "Web Page Not Available" errors. By using reliable DNS servers, you can improve your overall web browsing experience. As mentioned earlier, consider using public DNS servers.
Google Public DNS: Primary: 18.104.22.168, Secondary: 22.214.171.124
Cloudflare DNS: Primary: 126.96.36.199, Secondary: 188.8.131.52
Some websites are more prone to downtime than others. To minimize your exposure to "Web Page Not Available" errors, be selective about the websites you visit. Here are some tips:
"Web Page Not Available" errors can be frustrating, but with the right knowledge and troubleshooting steps, you can often resolve them quickly.
Remember to stay patient and take these simple steps to ensure a smoother web browsing experience.
Written by Hostwinds Team / October 18, 2023