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Definition of Reseller WHM Functions

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These definitions should help you understand most of the options you see in your WHM reseller account.


Server Configuration

  • Basic cPanel & WHM Setup – Displays your basic server settings
  • Change Root Password – Changes your root password
  • Configure cPanel Cron Jobs – Allows you to configure Cron jobs that will run as the root user
  • Initial Quota Setup – Enables Quota management on machines that have a kernel that doesn’t support quotas
  • Server Time – Set the server timezone / sync the time
  • Statistics Software Configuration – Enables you to customize the statistics settings
  • Tweak Settings – Many tweaks to increase/decrease server responsiveness
  • Update Preferences – Configure the way your server will be updates



  • Create Support Ticket – Open a support ticket for cPanel WHM support directly
  • Grant cPanel Support Access – Grant access to cPanel support staff
  • Support Center – cPanel Support


Security Center

  • Apache mod_userdir Tweak – Allows users to view their sites by entering a tilde (~)
  • Compiler Access – Allows you to deny access to the compiler for unprivileged users
  • Configure Security Policies – Provides the configuration settings to cpanel, webmail, and WHM
  • cPHulk Brute Force Protection – Allows you to change the brute force protection rules
  • Host Access Control – Allows you to define rules to allow or deny access to your server and services
  • Manage External Authentications – Manage authentication providers and authenticated users
  • Manage root’s SSH Keys – Allows you to generate a new SSH key or import one
  • Manage Wheel Group Users – Sets system Power User Permissions/Group
  • ModSecurity Configuration – Configure global settings for ModSecurity
  • ModSecurity Tools – Install and manage ModSecurity rules
  • ModSecurity Vendors – Install and manage your ModSecurity vendors
  • Password Strength Configuration – Allows you to modify the required password strength
  • PHP open_basedir Tweak –  Prevents from opening files outside their home directory (if enabled)
  • Security Advisor – Performs a quick security check
  • Security Questions – Allows you to set a security question for when you access the system from a unrecognized IP
  • Shell Fork Bomb Protection – Prevents users with Terminal/SSH access from using up all the systems resources
  • SMTP Restrictions – Configure your server so that only specified users and daemons can connect to remote SMTP servers
  • SSH Password Authorization Tweak – Allows you to enable/disable SSH password authentication
  • Traceroute Enable/Disable – Enable/Disable statistics from the server to another host
  • Two Factor Authentication – Configure two factor authentication



  • Configure Application Locales – Customize the language in which the system displays a user’s locale
  • Copy a Locale – Duplicate a locale into a standard locale or a non-standard locale
  • Delete a Locale – Delete a locale
  • Edit a Locale – Edit a locale
  • Locate XML Downloads – Download a locale for editing
  • View Available Locales – Shows a list of available locales



  • Configuration Cluster – This is for configuring a Cluster (set of servers)
  • DNS Cluster – Allows you to enable DNS clustering
  • Remote Access Key – Helps setup a Remote Access Key


Server Status

  • Apache Status – Displays the status of the Apache Web server
  • Daily Process Log – Displays information about your server’s overall usage of resources
  • Server information – Displays the server information
  • Service Status – Shows the status of services and the server


Account Information

  • List Accounts(IMPORTANT) This lists all the accounts you have created
  • List Parked Domains – Shows a list of Parked Domains
  • List Subdomains – Shows a list of subdomains
  • List Suspended Accounts – Shows a list of all accounts you have suspended
  • Show Accounts over Quota – Shows a list of Accounts that have exceeded their Quota
  • View Bandwidth Usage – Shows you the total bandwidth usage


Account Functions

  • Change Site’s Ip Address – Allows you to change a sites Ip Address if you have any available
  • Create a New Account(IMPORTANT) This allows you to create an account just enter the details and then click Create and you’ll have added a account
  • Email all users – Sends an email to all your users
  • Force Password Change – Allows you to force password changes
  • Limit Bandwidth Usage – Allows you to limit a accounts bandwidth usage
  • Manage Account Suspension – Allows you to suspend/unsuspend an account
  • Manage Demo Mode – Allows you to Enable/Disable Demo Mode of cPanel/WHM
  • Manage Shell Access – Manage what users have Shell access
  • Modify an Account – Allows you to modify a account
  • Password Modification – Changes a accounts password
  • Quota Modification – Allows you to modify a account’s disk quota
  • Raw Apache Log Download – Download the raw Apache Log
  • Raw FTP Log Download – Download the raw FTP logs
  • Rearrange an Account – if your server allows you can modify an account’s mount point
  • Reset Account Bandwidth Limit – Resets all account bandwidth limits
  • Show Active and inactive Accounts – Lists all active and inactive accounts
  • Skeleton Directory – Allows you to make a custom page setting it so that any new accounts will have a default look/page
  • Terminate Accounts – Completely removes account including data
  • Unsuspend bandwidth Exceeders – Unsuspends users who are over their bandwidth limit
  • Upgrade/Downgrade an Account – Gives you the ability to upgrade and downgrade an account
  • Web Template Editor – Allows you to create placeholder web pages


Multi Account Functions

  • Change multiple Sites’ IP Addresses – Allows you to change the IP addresses of multiple accounts at once
  • Modify/Upgrade Multiple Accounts – Allows you to Upgrade/Downgrade multiple accounts at once



  • Convert Addon Domain to Account – Convert an existing addon domain into a full cPanel account
  • Copy an account from another server with account password – Allows you to copy an account from another cPanel server of the same version with the account password
  • Review Transfers and Restores – Allows you to review previous transfers and restorations
  • Transfer Tool – Copies multiple accounts from a remote server to your cPanel/WHM server



  • Change WebHost Manager Theme – Allows you to change the WHM theme
  • Theme Manager – Manage themes



  • Add a Package – Allows you to create custom packages for new accounts
  • Delete a Package – Removes a package from being available during new account creation
  • Edit a Package – Modifies an existing packages resources
  • Feature Manager – Allows you to disable/enable features inside of each user’s cPanel


DNS Functions

  • Add a DNS Zone – Allows you to add custom DNS Zones
  • Add an A Entry for your Hostname – Adds an A entry for your hostmane
  • Delete a DNS Zone – Allows you to remove DNS Zones
  • Edit DNS Zone – Allows you to Edit DNS Zones
  • Edit MX Entry – Allows you to edit MX Records (Mail)
  • Edit Zone Templates – Allows you to edit the default zones that are used when creating DNS entries
  • Nameserver Record Report – Displays information about nameservers used by this server’s zones
  • Park a Domain – Allows you to park current Domains
  • Perform a DNS Cleanup – performs a DNS cleanup
  • Reset a DNS Zone(CAUTION) Allows you to Reset a DNS Zone
  • Set Zone Time To Live (TTL) – Permits you to set the value for time to live (TTL) in your server’s DNS zones
  • Setup/Edit Domain Forwarding – Allows you to forward a Domain
  • Syncronize DNS Records – Syncronizes the DNS entries across multiple servers



  • Greylisting – Enable or disable Greylisting for the entire server
  • Mail Delivery Reports – Review messages sent and received by your server
  • Mail Queue Manager – Allows you to clear the mail queue / deliver all items in mail queue
  • Mail Troubleshooter – Will track down problems with email
  • Mailbox Conversion – Convert to maildir or mdbox
  • Repair Mailbox permissions – Corrects any problems with mailbox permissions
  • Spamd Startup Configuration – Configure the startup options for the SpamAssassin daemon
  • View Mail Statistics – Displays the mail statistics
  • View Relayers – Shows you the mail relays
  • View Sent Summary – Displays the total of message delivery attempts for each domain on the server



  • Change Log – cPanel/WHM change log
  • Customization – customize the branding and style that will be used for cPanel
  • Install cPAddons Site Software – Allows you to add cPAddons
  • Manage cPAddons Site Software – Allows you to manage cPAddons
  • Manage Plugins – Manage plugins that are available
  • Modify cPanel & WHM News – Shows news on your users cPanel and WHM pages
  • Reset a Mailman Password – Reset the password for your servers Mailman mailing list without needing the previous password
  • Synchronize FTP Passwords – This is used to repair any FTP password issues that exist
  • Upgrade to Latest Version – Update your cPanel/WHM installation to the most recent version for your server’s Release Tier



  • Generate a SSL Certificate and Signing Request – A form that requests a SSL certificate be generated
  • Install a SSL Certificate and Setup the Domain – Location to upload the crt file for your ssl certificate
  • Manage AutoSSL – Manage the AutoSSL feature
  • Manage SSL Hosts – Manages your SSL hosts
  • Purchase and Install SSL Certificate – cPanels recommended SSL vendor
  • SSL Storage Manager – View in depth information about SSL related resources



  • Market Provider Manager – Manage products that are available to purchase via the cPanel interface



  • Apps Managed by AppConfig – Display apps that are installed/registered with AppConfig
  • cPanel Development Forum – Link to the cPanel Development Forum
  • cPanel Plugin File Generator – Creates plugin files
  • Manage Hooks – Manage hooks that already exist on your server
  • Software Development Kit – Link to the Software Development Kit for cPanel/WHM


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