You should never experience delivery issues with the Enterprise Email from Hostwinds. If you do, please contact us asap so that we can immediately resolve any issues.
If you’re experiencing delivery issues with your Enterprise Email account you should first ensure that your MX records are set correctly. You can use the following online tools to check the MX records that are being reported globally. Please note that the MX record should be set to email1.hostwindsmail.com.
If your MX records are set correctly and you’re still experiencing issues with delivery, please submit a support ticket while logged into your client so that we may provide further assistance.
Helpful Related Articles
- How Do I Set-up My Enterprise Email?
- What Is The Hostwinds Enterprise Email Service?
- Issues Sending Email
- Sending Email Headers To Support
Helpful Related Resources to check your Domain’s MX record