You should never experience delivery issues with the Enterprise Email from Hostwinds. If you do, please contact us as soon as possible to resolve any issues immediately via Live Chat or submit us a ticket.
If you're experiencing delivery issues with your Enterprise Email account, you should first ensure that your MX records are set correctly. You can use the following online tools to check the MX records that are being reported globally. Please note that the MX record should be set to email1.hostwindsmail.com.
If your MX records are set correctly, and you're still experiencing issues with delivery, please submit a support ticket while logged into your client so that we may provide further assistance.
Helpful Related Resources to check your Domain's MX record