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Follow the steps below to move your non-cPanel site to cPanel. If you're on a Cloud or Dedicated server and have access to editing DNS, follow the DNS steps through the How to transfer/migrate a server with no downtime of any kind (or database lag) guide.
Note: We provide free migration if you're moving your site to Hostwinds and don't want to attempt this yourself. Just get in touch with us to get it started.
Note: PHPMyAdmin has a size restriction. If you get a message that your .sql file is too large, you'll need to import it using a MySQL client such as HeidiSQL or Navicat. If you're on our Shared or Business hosting and receive this message, please contact us about importing your database.
Note: Some sites, including those on WordPress, will still show the site on the old host even if you try to view it by visiting the IP. The best way to make sure you're viewing it on your new host is to edit your computer's host file. (Explained Below)
Note: It can take 24-48 hours for your site to fully change nameservers, which is why you want to wait 48 hours before canceling your old hosting. Otherwise, you risk your site not being available.
You can find and edit your host's file by following this guide.
Open the host file in Notepad, Run it as administrator.
Add these lines, replacing IP_address with your server's IP:
sudo nano /private/etc/hosts
Edit the host's file to add these lines, replacing IP_address with your server's IP:
Now save and close the file, flush your DNS cache and view your site by IP.
If you want to change the host's file settings you just made, delete the lines you added or add # at the start of each line (this will comment that out, so the lines aren't used anymore).
Written by Michael Brower / December 13, 2016