Search The Hostwinds Guides Knowledge Base

How Do I Find My Nameservers?

Share This Article [TheChamp-Sharing]

The easiest way to find your Nameservers for any product purchased through Hostwinds would be by looking in the initial email that was sent to you on the creation of each product. These emails will have subjects that include the words “Account Information” or “Hostwinds Cloud Server Information” and can always be viewed in your Client Area by clicking on your name where it says “Hello, [name]” and selecting “Email History.”

Email History Menu Item

What Are Nameservers?

The Authoritative Nameserver for your domain is where your DNS Zone file is stored. Every site on the internet resolves to a specific IP address. In fact, in some cases, many sites resolve to the same IP address. An example of this would be an Advanced or Ultimate Shared web hosting account with Hostwinds where you have a single dedicated IP address and multiple domains hosted there by adding the other domains as add on domains. Nameservers are what the registrars and, in turn, the internet use to direct the traffic queries for your domain to the correct IP address for your domain or subdomain. A Nameserver will hold your DNS Zone file so that when someone types in your domain name, they know which IP address to go to and visit your website, or which mail server to send your email to. This is how your website visitors are directed to your website and how emails are directed to your INBOX.

How To Get Nameservers If You Have Shared or Business Shared Hosting

There are alternatively other ways to acquire your Nameservers.  If you have a Shared or Business service, you will be able to find your Nameservers for these products by selecting Manage next to them on your Services page.

Manage Service Button

This will take you into your individual product page, which will display your Nameservers for this hosting service.

Package/Domain Information

Use Your Registered Domains To Remember Your Nameservers

If you have domains registered with Hostwinds, and they are already pointing to a host, use your domain section within Hostwinds to remember these nameservers.

First navigate to your domain section, and select the wrench icon next to the domain you know is already pointing to the host you wish to also point to.

Domain Wrench Location Image

Select Nameservers category, under the Manage column, on the left-hand side.

Nameserver location Image

Now choose custom nameservers, and your current nameservers for your domain will be listed here.

Domain Custom Nameserver Location Image

This is only an available option if your domain is already pointing using Current Nameservers.

How To Get Nameservers For Your VPS and/or Dedicated Server

For VPS products you can always finds your nameservers in the management area for the product, under the server information tab. The specific information has been blurred out in the image below but in your product page it would show the specifics to your VPS in each field.

VPS Management and Information

I Still Cannot Locate My Nameservers

If you are unable to locate your nameservers, join us in LiveChat, or Open A Support Ticket with technical support.  Your nameservers can always be emailed again, or guided to upon request.

Related Articles