Upgrading an existing service with Hostwinds is made quick and easy through your Hostwinds Client Area. Through your client area, you can upgrade any existing service within its product line. This means if you have a Basic Web Shared service, you can upgrade to Advanced Shared or Ultimate Shared without needing to contact our sales support teams.
The exception would be if you wish to upgrade between difference product lines, such as Web Shared to Business, or from either service to a Cloud VPS or dedicated server. Since the product lines are on different physical servers, they require assistance from our support teams, either via ticket, LiveChat or Phone (1-888-404-1279). Our LiveChat, Phone, and Sales agents can advise in the steps required to get set up, and our Technical Support teams can assist in migrating your sites and data.
If you wish to upgrade a Cloud VPS instance, please review our guide on How to Upgrade Your Cloud Instance.
To perform an upgrade on an existing Hosting service, please review the following steps:
Step 1: Login to your Hostwinds Client Area
Step 2: Click on Services at the top, and from the drop down select My Services
Step 3: Select the Manage option next to the product you wish to Upgrade.
Step 4: Under the Actions section, select Upgrade/Downgrade
Step 5: Select the level and billing cycle you wish to upgrade to by clicking on View Options.
Step 6: Click on Choose This Plan once you have chosen the tier and billing cycle you wish to upgrade to.
Step 7: Proceed with checkout.
There is not an upgrade path from Shared services to Business services. This is because these would be separate types of service. However, If you wish to make this kind of change, the best recourse would be to purchase the desired service, migrate the data between them, and cancel the old one when completed. For more information on this, please contact us by Opening a New Ticket to Sales, or contacting our LiveChat or Phone Support (1-888-404-1279) Agents.