To prove ownership of a Credit Card, the following steps will need to be completed:
- From a reliable email address, send an email to Sales@Hostwinds.com
- Set the Subject as “Proof of Ownership, ” and your message as “Ticket opened to prove ownership for the account under email address (insert the email address attached to the account)” and then include a scanned image of your credit card.
- We will need to see the last four digits, name, and expiration date on the card.
- For your security, please block out the first 12 digits
A staff member will forward the ticket to Billing, from there any needed changes would be made
If a scan of the card cannot be supplied
The following details may be supplied as an alternative:
- Last 4 digits of the Credit Card
- The date and amount in USD of the two most recent payments
- The billing zip code
- The IP address or Hostname associated with the account
- The IP address from which the last payment would have been made