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Hostwinds' Migration Policy

Migrating hosting to Hostwinds is free, performed by professionals, and is a straightforward process that requires a few key steps.

Migration Considerations

Before migrating to Hostwinds, there are several essential considerations that you should keep in mind to ensure a smooth and successful transition.

For further migration planning, please consider reviewing our tutorial PreMigration Checklist.

Migration Policy Expectations

Hostwinds offers complimentary and comprehensive assistance with full migrations for managed services during the initial 60 days of your product's service, as long as your chosen service aligns with your requirements. Our skilled team will expertly handle the migration of any control panel, or lack thereof, to your desired hosting service.

To begin any migration request adequately, Hostwinds will require login credentials for the requested content from your present provider.

The standard timeframe for migrations is typically 24 to 48 hours, but please note that larger migrations may take longer due to their size and complexity. Rest assured, our team will manage all the technical aspects to ensure a seamless transition to our hosting platform, providing you peace of mind throughout the process.

Migration Limitations

Hostwinds has the following limitations regarding migrations and our policy.

  • Hostwinds will not merge multiple cPanel accounts into a single cPanel account.
  • Only managed services will include migration assistance. Unmanaged services must be upgraded to managed for assistance with migration requests, according to our Tiers of Support.
  • Downgraded services, such as migration from a larger service to a smaller one, may require more comprehensive planning or consultation before a migration request can be accurately performed.

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