Website migrations to Hostwinds are included at no extra cost with all managed hosting services (see Migration Policy Expectations below). Our team of professionals handles the process via a technical support ticket to ensure your websites and data move accurately, smoothly, and with minimal disruption.
Migration Considerations
Before submitting a migration request at Hostwinds, please review the following points to help ensure a successful transfer:
- Confirm that your current hosting provider allows full access to your files, databases, and control panels.
- Make sure you have valid login credentials for your existing hosting account.
- Understand that migration timelines depend on the size and complexity of your website. Larger sites may take longer to complete.
For detailed preparation steps, see our Pre-Migration Checklist.
Migration Policy Expectations
- Available with managed services: Complimentary migrations are included with all managed hosting plans during the first 60 days of service. Managed services include:
- Control panel flexibility: Our team can assist with migrating sites from cPanel, Plesk, or from environments without a control panel.
- Credentials required: Valid login credentials to your current host are required to begin.
- Typical timeframe: Most migrations complete within 24 to 48 hours. Larger or more complex migrations may take additional time.
- Handled for you: Our technical staff will manage your migration through a dedicated ticket, ensuring accuracy and minimizing downtime.
Migration Limitations
- We cannot merge multiple cPanel accounts into a single cPanel account.
- Migration assistance is not included with unmanaged services. If you are on an unmanaged plan, such as unmanaged Linux or unmanaged Windows, you must first upgrade to a managed service. See our Hostwinds Support Channels & Service Coverage for details.
- Downgrading from a larger plan to a smaller one may require consultation and planning before migration can be performed.
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