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We're excited to help you get started on your migration process with Hostwinds! Our goal is to make your transition as seamless as possible, so we've provided some helpful instructions for you to follow.
To ensure you're fully prepared, we also recommend taking a look at our Migration Policy and Pre-Migration Checklist if you haven't already. We're confident that with these resources, your migration journey will be a breeze!
Before you can create a migration ticket with Hostwinds, you'll need to have a few things in place:
Once you have these, you'll be ready to submit a migration request via migration ticket and get started on your journey to a better hosting experience!
If you're ready to start your migration to Hostwinds and have all the necessary information, the first step is to create a technical support ticket. Here's how:
With your technical support ticket created and all the necessary details provided, we'll be ready to kick off your migration process to Hostwinds!
Once you've created your migration ticket, our technical professionals will review it promptly. Throughout the migration process, you can communicate with our support team at any time using the dedicated migration ticket created.
Our technical team may reach out to you if they have additional questions or requests for clarification. This could include, but is not limited to:
Kindly be informed that all communication and updates related to your migration will be sent to your Hostwinds account email. Nevertheless, you can access your ticketing area for any updates or follow-ups if needed. If our migration team requires further information or clarification, they may not proceed until we receive the necessary details. We take your migration very seriously and strive to ensure a smooth and successful process.
Once our Migration Experts have completed your migration, they will notify you that your requests have been fulfilled. However, it's strongly recommended that you take the time to review your Hostwinds service and all the information that was migrated when you receive this completion notice.
Before changing your domain name's DNS or nameservers, there are several ways to test your site, such as editing the Hosts File or configuring your website to use your Hostwinds account's IP address or server name.
If you encounter any issues or have further questions or concerns about your migration or the information that was migrated, please let our support team know. Hostwinds is always happy to continue assisting you until you verify your migration has been completed successfully.
After verifying that your migration is completed, the final step is to point your domain's nameservers or DNS records, such as A records or MX records, to your Hostwinds service to begin using it. To ensure that there are no interruptions, make sure that your old web hosting services remain active until this step is completed.
You may need to access your domain registrar or Authoritative Nameserver provider to set your DNS records. Your DNS records should match the ones sent to your email regarding your Hostwinds service. You can also find this information in your welcome email by going to your Client Area, clicking on your name in the top-right corner, and selecting My Emails. Additionally, you can point your domain to our Hostwinds Cloud DNS Manager and edit your DNS records from there if needed.
Keep in mind that it may take up to 24 hours for complete DNS propagation, so please wait before canceling your old hosting plan.
If you have any questions about these details or require further assistance, our migration team is available to help you throughout the entire migration process, including DNS provisioning.
Great news! You've successfully completed the migration process and your domain is now propagating to your new Hostwinds service! To finalize everything, please confirm these details with our friendly support team in your migration ticket, if you haven't already done so.
Once confirmed, it's time to say goodbye to your old hosting plan with your previous provider.
Congratulations on your successful migration to Hostwinds!